Mastering People Management & Team Leadership

Mastering People Management & Team Leadership training seminar helps managers understand people management & inspires confidence that team leadership can be taught.

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Course Description/Objectives

Businesses are made up of people of different ages, from various backgrounds, and with different ideas of how to work. Not putting a structure in place will rupture your organizational goals.

Team leadership does not happen by bullying and becoming uncivil,
It’s a deliberate activity involving team roles clarity,
Designing and communicating the team charter,
Inspiring the team to go the extra mile,
And managing team performance towards the organizational goals.

To ensure that everyone on the team reaches their maximum potential, managers must build up a toolkit of people management and team leadership skills.

You will learn to:


Understand your role as manager and leader


Identify and leverage individual talent within the team


Manage your workload using effective prioritization and delegation techniques


Establish clear objectives and standards of performance for your team


Build an effective team and exceed expectations


Maximize your influencing skills through skilled communication


Engage and motivate the team using vision techniques


Read personality preferences and adapt your leadership accordingly

Course Content

Teams and their Leaders
  • The Relationship between Teams, Leaders and Managers
  • Key Leadership Tasks and Responsibilities
  • Balancing Influence, Authority and Power
  • Different Leadership Styles and Style Flexibility
  • Self-awareness and Getting Feedback
  • Emotional Intelligence and Rapport
Developing the Team
  • Personality Types and The Mix Needed for Success
  • Building a Coherent Team
  • Self-managing Teams and Their Challenges
  • Coaching, Mentoring and Selfdirected Learning
  • Feedback and Appraisal
  • Leveraging Team Strengths for peak performance
Vision, Direction & Alignment
  • Creating a Shared Vision
  • Aims, Objectives and Goal Alignment
  • Developing Meaningful Objectives and Indicators
  • Divergent Approaches to Problem-solving
  • Communicating a Compelling Vision
  • Taking a Coaching Approach to Problem Solving
Performance & Conflict Management
  • Defining Performance
  • Approaches to Measuring Team and Individual Performance
  • Performance Management: Science or Art?
  • Giving and Receiving Feedback Effectively
  • Conflict as A Catalyst for Team Development
  • Dealing with Challenging Interpersonal Relations
Team Dynamics
  • Stages of Team Development
  • The Sociology of The Team
  • Characteristics of High-performing Teams
  • Balancing Different Team Roles and Personality Types
  • Non-traditional Team Structures
Personal Effectiveness, Time Management and Delegation
  • Understanding Yourself and Your Organizational Environment
  • Setting Personal and Team Objectives
  • Finding and Using Time Effectively
Communication, Influence and Conflict Management
  • Channels of Communication
  • Effective Listening Skills
  • Persuasion and Negotiation: The Keys to Personal Influence
  • Managing Conflict Assertively

Training & Benefits

See this course training methodology, organisational impact, personal impact, and criteria for attendance.

Other Courses We Offer

We are a market leader and innovators in the development and implementation of training programs as well as a consulting service provider with seasoned professionals and well trained leaders.

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