Emotional Intelligence For Workplace Success


This course on Emotional Intelligence for Workplace Success will concentrate on the important skills required to build effective relationships and also to lead teams effectively and manage the diverse personalities normally found the workplace.

Discovery call

Course Description/Objectives

Building effective workplace relationships is impossible without high emotional intelligence.

Leaders and managers with low EI give up on goals, lose their cool, shoot down new ideas and frustrate their teams.

Emotional Intelligence for workplace success a must-attend for all Leaders and Managers.

You will learn to:


Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others.


Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions.


Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks.


Develop skills in responding to criticisms & adversity.


Leadership strategies for working with others towards shared goals.

Course Content

Developing Emotional Intelligence in the Workplace
  • What is Emotional Intelligence/Quotient (EQ)?
  • Intrapersonal & Interpersonal Skills
  • Emotional Excellence in the Workplace
  • Understanding Your Personality Style
  • Emotional Intelligence for Innovative Teamwork
  • Removing Blocks to Innovative Teamwork through EQ
Leading Others with Emotional Intelligence
  • Understanding the 4 Stages of Human Development
  • Motivating Oneself and Motivating Others
  • Managing our spirit for developing Thankfulness
  • Leading others effectively
  • Developing Creativity in the Workplace
  • Innovative Teamwork
Becoming an Emotionally Intelligent Leader
  • Accurate Self-assessment for Personal Transformation
  • Knowing One’s Strengths & Weaknesses
  • Managing self effectively
  • Inspiring and Guiding Individuals & Teams
  • Nurturing Relationships
  • Developing Trustworthiness for Corporate Transformation
Implementing Emotionally Intelligent Persuasive Communication
  • The Positive Influence of Listening
  • Active Listening Skills
  • Handling Conflict Effectively
  • Effective Persuasion
  • Learning Experiences and Action Plan
  • Developing an Action Plan
Building Effective Relationships
  • Getting Things Done through People
  • Managing our mind effectively
  • Accountable Leadership for Managing Performance
  • Working with Others towards Shared Goals
  • From Delegation to Empowerment
  • Building Productive Relationships

Training & Benefits

See this course training methodology, organisational impact, personal impact, and criteria for attendance.

Other Courses We Offer

We are a market leader and innovators in the development and implementation of training programs as well as a consulting service provider with seasoned professionals and well trained leaders.

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