Critical Thinking & Problem Solving For Organizational Leaders
By the end of this training course, participants will develop among others the ability to analyze information from diverse sources in solving problems and recognizing when to use critical thinking in business situations.
Course Description/Objectives
Issues will always arrive in all sizes, ranging from daily nuisances to organizational crises.
Effective problem-solvers and critical thinkers can resolve issues before they become unmanageable.
When middle managers lack these skills, they constantly escalate every little issue to the executive and deprives them from focusing on strategic issues, Problems escalates and customer dissatisfaction increases.
Critical thinking and Problem solving for Organizational leaders training can help break the cycle of reactiveness and increase focus on value creation.
You will learn to:
Recognising when to use critical thinking in business situations
Thinking clearly and solving problems rationally
Analysing information from diverse sources in solving problems
Developing, evaluating and selecting new ideas
Critical self-reflection and self-evaluation for justifying decisions
Course Content
BECOMING A CRITICAL THINKER
- Definitions of Critical Thinking
- The Skills We Need for Critical Thinking
- Key Traits of Critical Thinkers
- Improving Critical Thinking Skills
- Developing the Ability to Reason Logically and Rationally
- How to Engage in Reflective and Independent Thinking
- Assessing our Critical Thinking Abilities
- Complimentary Thinking Skills including Creativity
- Using the Cognitive Reflection Test
TAKING A SYSTEMATIC APPROACH TO PROBLEM SOLVING
- Identifying and Articulating the Challenge
- The Main Problem Solving Models
- Identifying Possible Solutions using the CREATE Model
- Implementing Solutions using Analysis and Prioritization Tools
- Overcoming Obstacles to Solving Problems
- Winning Support for Your Preferred Solution
- Problem Solving Techniques for Individuals
- Problems Solving Techniques for Team
UNDERSTANDING YOUR PERSONAL PREFERENCES
- Assessing Your Preferred Approach to Thinking
- Enhancing Whole-Brain Thinking
- Identifying the Things that Stimulate Your Creativity
- Recognising and Adapting to the Preferred Thinking Styles of Colleagues and Team Members
- Exploring Your Creativity Eliminating Personal Barriers to Innovation
- Stretching Outside Your Personal Style
SKILLS FOR CRITICAL THINKING & PROBLEM SOLVING
- Recording the Creative Process using Mind Maps, Concept Charts, Flow Charts, Triangulation and Meta-thinking
- Building Knowledge with Data and Information Blocks
- Tools and Techniques to Become More Creative
- Critical Reading Skills and Practices
- Speaking and Listening Critically
- Reasoning and Arguing Logically
- Using Words to Influence and Persuade
- Presenting Evidence and Justifying Opinions and Advice
APPLYING CRITICAL THINKING IN YOUR TEAM
- Encouraging Group Creative Thinking
- Brainstorming Options for Use in Teams
- How to Challenge Assumptions in Constructive Ways
- Ensuring Teams Avoid Group Think
- Encouraging Critical Thinking among Team Members
- Developing a Personal Action Plan based on Your Strengths and Areas of Development.
Training & Benefits
See this course training methodology, organisational impact, personal impact, and criteria for attendance.
Training Methodology, Impact & Criteria
Training Methodology
The programme combines presentations that share both theory and industry best practices with practical sessions in accordance with adult learning and learner-centered learning principles. Overall, 60% of training will be experiential and 40% will be theoretical.
Participants will have lots of opportunities to put into practice the skills they develop and enhance during the course. We make the most of small and whole group exercises, videos, case studies, peer exchange, brainstorming, role plays and discussions.
We will spend lots of time working one-on-one and in small groups to resolve the challenges participants face. They will leave with new ideas and skills they can implement immediately they step back into their teams.
Case studies will be included in each of the modules.
Organisational Impact
Organisations benefit the following:
- Looking comprehensively at an issue, brainstorming and surfacing solutions to other unresolved problems
- Looking beyond conventional solutions and embracing new ideas to address problems
- Encouraging more teams and staff members to work together in solving company problems
- Developing multiple solutions to an issue and being able to select the most appropriate in any situation
- Avoiding making mistakes and jumping to the wrong conclusions
- Making decisions that deliver benefits in the longer term for the business
- Gathering information and analysing internal and external factors before making decisions
- Making decisions that take all stakeholders views into account
Personal Impact
Delegates will be able to:
- Make logical connections between ideas
- Explain their reasoning in rational ways
- Participate in and evaluate discussions and debates
- Detect inconsistencies and common mistakes in reasoning
- Systematically solve problems on their own and in teams
- Justify their own opinions and recommendations
Who Should Attend?
This training programme is designed for leaders in organisations who are involved in decision making or lead teams of decision-makers, including:
- Senior Management Team Members
- Programme Directors and Project Managers
- Heads of Functional Units in HR, IT, Finance and Strategy
- Heads of Customer Service, Marketing and Sales Teams
- People with Leadership Potential who are preparing for their next role
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Discovery Call
Our customer support team are ready and willing to help. If you are not sure that this course is perfect for you or have any question regarding this programme, our agents will answer all your questions and point you in the right direction.
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08179064444
Discovery Call
Our customer support team are ready and willing to help. If you are not sure that this course is perfect for you or have any question regarding this programme, our agents will answer all your questions and point you in the right direction.
We are a market leader and innovators in the development and implementation of training programs as well as a consulting service provider with seasoned professionals and well trained leaders.
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